- Authenticity: Your brand’s story should be true and genuine, reflecting the values and mission of your company.
- Emotion: Your brand’s story should evoke emotions in your audience, whether it’s inspiration, nostalgia, or humor.
- Consistency: Your brand’s story should be consistent across all platforms and touchpoints, from your website to your social media to your customer service.
- Engagement: Your brand’s story should encourage engagement from your audience, whether through calls to action or opportunities for feedback and participation.